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DEFECT & SNAGGING SURVEYS

Expert Reviews to Identify and Resolve Defects

Independent inspection and reporting to identify building issues and quality concerns, giving you clear, evidence based insight into condition, causes and required action. Our surveys help homeowners, landlords and developers understand problems, plan repairs and manage contractor performance with confidence.

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Why Choose Innovus Innovus Chevrons Colour-xs

We provide an independent, expert view of construction quality and building condition, helping you take informed action where issues arise. Our inspections highlight defects, incomplete works and quality concerns, supported by clear evidence that helps you manage contractors and maintain standards.

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Expertise and Knowledge

Our RICS‑accredited surveyors identify defects, determine likely causes and assess workmanship against recognised standards. Their expertise ensures clarity, accuracy and reliable recommendations.

Comprehensive Offering

We provide both defect investigations and snagging inspections within one service, covering everything from targeted issue diagnosis to wider quality reviews of new build and refurbishment projects.

Industry Presence

We support a wide range of clients across the UK property sector, including homeowners, landlords, developers, managing agents and contractors.

Accreditations & Recognition

Recognised for excellence and regulated by the industry's leading bodies.

We Won at the Inspiring Women in Property Awards 2025!
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The Property Ombudsman Accreditation
Regulated by the Royal Institute of Chartered Surveyors
Innovus ISO Accreditation

Our Services Innovus Chevrons Colour-xs

We provide a complete range of inspection and reporting services that identify building defects, assess construction quality and support informed decision‑making. Our surveyors deliver clear, structured findings backed by photographic evidence and practical recommendations.

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Defect Investigation

Used where a specific problem has already been identified — such as damp, leaks, cracking or deterioration. We assess the likely cause, explain the implications and provide clear photographic evidence to support any action required.

Snagging Inspection

Used to assess the quality and completeness of new build or refurbishment works at handover or completion. We identify items below expected standards or left unfinished, and can mark up locations on site to help contractors address issues directly.

Inspection Basis

All surveys are carried out on a visual, non-intrusive basis from ground level. Loft spaces are accessed where safe to do so. Any areas that are inaccessible or not visible at the time of inspection are clearly recorded.

Intrusive Survey Coordination

Where a defect cannot be fully assessed through visual inspection alone, we can coordinate further investigation through appropriate access methods or specialist input, ensuring a thorough understanding of the issue before recommendations are made.

Reporting & Recommendations

Every instruction includes a structured report with photographs, identified causes and clear next steps. Written in plain language, reports focus on practical recommendations and highlight where further investigation may be needed to support informed decision-making.

How We Deliver Your Plan

Asset Management Plans are not delivered to Level 3 survey standard — they are targeted assessments designed for financial planning, not structural investigation. Our approach is transparent, efficient, and calibrated to what your leaseholders and managing agents genuinely need.

Scoping and Client Instruction 

We work with you to define the precise scope — which buildings, blocks, and external areas are included, what M&E records are available, and whether you need a single consolidated report or per-block outputs for individual service charge accounts. 

On-Site Survey

The surveyor undertakes a thorough visual inspection from ground level, supplemented where needed by access equipment or drone. Damp meters, binoculars, and torches are used throughout. Roof spaces are entered where safe access permits (hatch no more than 3m above level ground or floor surface).

 M&E & Services Review

Lifts, plant rooms, gas, electrical, and drainage installations are subject to a non-intrusive visual assessment. Maintenance records provided by the client are used to calculate expected lifespans. Where records are incomplete, specialist surveys are recommended and can be sub-contracted.

Cost Modelling & RAG Rating

Each element of the report is RAG rated — Red, Amber, or Green — with costs modelled against current market values and timescales assigned. For long-term plans (20–30 years), review intervals of 3 or 5 years are built in to keep pricing valid against industry fluctuation.

Report Delivery & Review Programme

The completed report provides a clear, auditable record to support service charge budgeting. For multi-decade plans, we establish a structured review programme at the outset so your reserve fund modelling remains current and defensible throughout the life of the plan.

 

The Numbers Speak for Themselves

400+

PROJECTS INSTRUCTED PER YEAR

£50m+

SURVEYING PROJECTS MANAGED

Need Our Expertise?

We would love to hear from you.

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What Our Client Say About Us

We have collaborated on a variety of projects and have always found their teams to be reliable and professional. They have a great understanding and wealth of experience in the housing market, and always respond promptly to any queries we may have.
Amy Boothman
Sales and Marketing Director of Ian Williams

Meet the Team

Clare Parker 2025 webp

Clare Parker

Director of Surveying Services
Jonathan Wrangle-Sanders (2)

Jonathon Wrangle-Sanders

Surveying & Projects Manager
Michael Purcell

Michael Purcell

Surveying & Projects Manager

Ready to Understand Your Building Issue or Review the Quality of Recent Works?

Get clear, evidence‑based insight from our surveyors.
Complete the short form and one of our team will be in touch.

 

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