INNOVUS RENT COLLECTION SERVICE
Expert Rent Collection Enhancing Your Cashflow 
We deliver a fully managed, personal rent collection service with a proven 94%+ collection rate within 30 days.
Our Services Include
Billing and InvoicingRent Collection and Processing
Credit Control
Debt Escalation and Recovery
Legal Enforcement
Financial Reporting
About Us
Our decades of experience mean we understand the challenges property owners face with rent collection. We provide a professional, fully managed service that ensures stable cashflow without the administrative burden.
From billing and invoicing to arrears management and legal enforcement where needed, our expert team provides end-to-end support with the personal touch that automated systems can't match.
Why Choose Innovus for Rent Collection
Innovus provides a fully managed rent collection service, designed to help landlords, housing providers, and investors receive payments on time, with minimal hassle.
Proven Collection Performance
We collect over 94% of rents within 30 days with a 97%+ annual collection rate.
Industry Expertise
We have over 25 years’ experience in mixed-use and large-scale developments.
Personal Service
Access dedicated account managers and industry experts rather than impersonal software dashboards.
Regulatory Compliance
We comply with relevant legislation for each type of rent collected.
Reporting & Financial Insights
We provide clear financial reporting on rent collection performance.
Secure Fund Management
We hold all funds in designated client accounts for financial security and protection.
£24m+
ANNUAL RENT ROLL
94%+
RENT COLLECTED WITHIN 30 DAYS
450+
CLIENTS INCLUDING INVESTORS, DEVELOPERS, PRIVATE LANDLORDS
Frequently Asked Questions
We provide rent collection services across a wide range of property types including residential apartments, houses, mixed-use developments, commercial properties, and large-scale portfolios. Our experience spans working with private landlords, housing associations, institutional investors, freeholders, and property management companies. Whether you have a single property or a diverse portfolio, our service is tailored to meet your specific requirements.
All payments received are held in designated client bank accounts and remitted to you monthly, or as agreed.
All customer communications are managed professionally by our experienced team. We believe that clear, consistent, and respectful communication is key to successful rent collection. We handle all payment-related queries, provide multiple convenient payment options, and build positive relationships that encourage prompt payment. This approach removes the burden of potentially difficult conversations from you while maintaining professional customer relationships.
You'll receive comprehensive, transparent financial reporting that gives you complete visibility of your rental income. Our standard reporting includes:
- Monthly collection performance summaries
- Detailed breakdowns of payments received and outstanding
- Aged debt analysis for any arrears
- Portfolio performance trends over time
- Custom reports tailored to your specific requirements
Unlike software platforms that simply show dashboards, our reports come with expert analysis and recommendations from your dedicated account manager.
We implement the highest standards of financial security and compliance:
- All client monies are held in dedicated, segregated bank accounts
- We operate with full adherence to relevant financial regulations
- Our robust financial controls include daily reconciliation of accounts
- We follow strict anti-money laundering procedures
- All financial processes are regularly audited for compliance and security
This comprehensive approach ensures complete protection and peace of mind for our clients.
