Meet Kerry Tattersall, our Head of Business Process

19 March 2024 | Written by Beverley Kloos

Business Services

When and how did you join us?  

I joined in 2015. I was working in a senior role within the retail sector, but maths has always been a passion of mine, so I attained my AAT Level 2 qualification and joined the company as accounts receivable administrator. I wanted to be part of a company where I was happy to start from the bottom again and receive full training and support to progress my career journey.  

What does your role entail?  

I support the wider Innovus teams by exploring ways to become even more efficient for our customers and clients. It’s ultimately saving time, resource and removing any instances where human error can creep in. I have quite a logical mindset, so analytics is definitely an area where I feel I excel. It’s continually asking why we are carrying out activities, what is the purpose, and how can we add real value. If anyone says it is because we’ve always done it this way, that always makes me ask even more questions. 

What makes Innovus unique?  

The company has a real passion for encouraging our people to progress and supporting professional qualifications. The company has enabled me to complete my AAT and I am now part ACCA qualified. I think it’s also around our inclusion and diversity commitment. As a gay woman, I know I have a safe and open environment where I can talk about my home life and my wife without the fear of being judged. This is so important for all workplaces.  

What are your proudest achievements?  

Professionally, it’s about taking that leap of faith to leave a sector in which I had worked for many years to explore a completely new career path. You always wonder if the grass is indeed greener, but the professional support I have received since I joined the company is second to none.  

On a personal note, it has to be when I surprised my wife by playing the saxophone at our wedding. She is really hard to keep a secret from, but seeing the look on her face was a very special moment. I am still looking for the next reason to get it out of its case! 

Share

  • Share
  • LinkedIn
  • X
  • Facebook

Business Services

5 Key Financial KPIs for Property Management Companies 

Discover the 5 essential financial KPIs every property management company should track. Boost your performance and make data-driven decisions with Innovus.

Read more
KPIs to track as a property manager
Business Services

Budgeting and Forecasting Techniques for Successful Property Management

These financial planning tools not only help property managers allocate resources efficiently but also enable them to anticipate future challenges and opportunities.

Read more
Budgeting for property management
Business Services

Supply Chain Assurance: Mitigating Risks in Procurement

This comprehensive guide will explore the fundamentals of supply chain assurance, its importance, and how businesses can implement effective strategies to safeguard their operations.

Read more
Innovus procurement services can assist your business with supply chain assurance
Business Services

Guide to Public Limited Companies (PLCs)

This comprehensive guide will walk you through the ins and outs of PLCs, from their definition and characteristics to the formation process and legal requirements.

Read more
Guide to Public Limited Companies