Meet Fran Giles, Director of Business Services  

When and how did you join the company?

I joined in March 2006. My first role was opening and sorting the post for distribution to the relevant business areas.

What are the responsibilities of your business area?

The Innovus Business Services division provides accurate, timely and cost-efficient outsourced solutions to the property industry.

How does your business area help our clients and customers?

We offer a wide range of services, including transactional processing, cash management, company secretarial and procurement solutions, saving you money on payroll costs and office overheads. We also offer consultancy on all our services so if all you need is advice or guidance, we can steer you in the right direction.

What is unique about Innovus?

Our senior leaders have decades of experience within the property sector, so we can offer our clients a solution that is tailored perfectly to their needs, while understanding the importance of legislation requirements and high customer service levels.

What has been your proudest moment?

My proudest achievement is working from where I started to where I am now. Innovus has fully supported me on my career journey with sponsored professional training. The company has given me great opportunities to widen my expertise across the sector.