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CREDIT CONTROL
Dedicated Resource to Pursue Your Outstanding Debts
Increase your cash flow with our expert credit control solutions.
Improved Cashflow
Swift follow ups to minimise delays and reduce outstanding balances for healthier cashflow.
Specialist Knowledge
Our dedicated teams use their extensive knowledge to offer proven, effective solutions.
Assured Compliance
Our services are governed by best practice so you will be in safe hands.
96%
RECOVERY RATE IN 2024
280,000+
REMINDER LETTERS ISSUED PER YEAR
100+
YEARS COMBINED CREDIT CONTROL EXPERIENCE
Our Services 
Arrears Collection
All arrears are collected in accordance with your requirements to maximise your cashflow.
MI Reporting
Aged debt reporting at a frequency to suit your business needs.
Payment Assistance
Regular customer help and information, offering multiple payment options to ensure high recovery rates.
Case Study: Removing Aged Debt
Read how we solved a client’s aged debt problem.
What Our Clients Say About Us
“I find the credit control team handles my service charge enquiries in a very efficient manner so that I can assist my leaseholders in a timely manner. Kelly Smith in particular is very efficient and responsive to the many emails I send her.”
Mark Perkins
Managing Director, K.C. Estate Management Ltd
“We work closely with the team and find them to be consistently helpful and responsive in assisting with us with our daily queries. The team unfailingly and diligently goes out of its way to ensure that the entire JB Leitch team have the resources and responses we need to progress matters with speed and remarkable efficiency.”
Megan Robinson
Client Relationship Manager, JB Leitch Solicitors
“I have used the services of the Credit Control team on hundreds of occasions and have always found them to be a fantastic help. Not only to assist with fees and credit matters but also on legal advice when managing cases that are being sent via a more formal route. The team are quick to respond and brilliantly impartial with their advice and assistance, I couldn’t recommend them any higher.”
Rikki McMachan,
Regional Manager, Property Management Company
A Day in the Life of Nikki Kennedy
Our Senior Credit Controller.
